Jetcube Account Deletion Request

At Jetcube, we respect your privacy and provide a straightforward process to request the deletion of your account and associated data. Follow the steps below to submit your request.

How to Request Account Deletion

To delete your Jetcube account and associated data, please follow these steps:

1. Email us at contact@jetcube.co from the email address associated with your account.
2. Include “Account Deletion Request” in the subject line.
3. Provide your full name and the email address used for your Jetcube account.
4. We will confirm receipt of your request within 48 hours and complete the deletion within 7 business days.

Data That Will Be Deleted

Upon processing your request, we will delete the following data associated with your account:

• Personal information: Name, email address, shipping address, and phone number.
• Financial information: Payment details (e.g., credit card information, if stored).
• Order history: Details of your purchases and transactions.
• App activity: Page views and interactions collected for analytics.
• Device or other IDs: Identifiers used for ad personalization (e.g., via AdSense).

Data That May Be Retained

We may retain the following data after your deletion request:

• Anonymized analytics data: Aggregated, non-identifiable data used to improve our services.
• Order data for legal compliance: Certain transaction records may be retained for up to 30 days to comply with tax or consumer protection laws, after which they are fully deleted.

Retention Period

Most data is deleted within 7 business days of your request. For legal compliance, some order-related data may be retained for up to 30 days before full deletion. You will receive a confirmation email once the process is complete.

Children’s Data

If your account involves data from users under 13, we comply with the Children’s Online Privacy Protection Act (COPPA). Parents or guardians can request deletion by contacting us, and we will verify the request to ensure compliance.