Purchase Notes:(VERY IMPORTANT!!!)
- For voltage and safety regulations, please do not worry about when you buy, our lighting fixture will match the voltage and the safety regulations of your country , please rest assured to buy!!
- When you receive the goods and found the carton deformation is serious, please refuse to sign the goods, and ask for damage to the courier proof, and contact us at the first time, we will be within 24 hours to give you a satisfactory solution!!!
- For large lighting fixtures, we usually deliver through DHL, Fedex, EMS, for all free delivery we have the final decision, if you have to use a fixed way delivery, please contact us in advance. When we ship, usually you will be in 3-7 days to receive your order, but sometimes encountered a backlog of goods, you may have to wait a few days, this is not we can control, and sincerely hope that you can understanding!!!
- For small lighting fixtures, we usually deliver through China Post Registered Air Mail, ePacket, their timeliness is not very stable, usually need to wait 5-20 days, if more than 20 days you still do not receive your goods, please do not worry, we will help you track the goods!!!
- Lighting Fixture is belong to fragile goods, when you receive the goods, if you find anything damaged, please do not be anxious, give us a list and damaged part of the photo, we will be free to send!!!
- We refuse to dispute and bad feedback, this will not solve any problems, when you receive the goods, have any questions about our products, please tell us that we will give you the best solution in the first time!!!
- For some stock products, we will ship within 24 hours, some products are not stock, you have to wait 6-10 days, if you need it, before the order, please contact us, so as not to delay your valuable time!!!
- If you do not find your favorite items in our shop, please provide pictures of your favorite products, we will provide you with customized services!!!
- YLK lighting all staff wish you a happy shopping!!
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