We send all of the shoes without the box, if you really need the box,
please send us a message and you should pay $3 for the box
NOTE:
Our size is Asian size, not USA standard size or European size, to avoidable the errors,
please measure your foot length and read the size table below carefully.
Foot length is not insole length,and it is also not the shoes inside length.
Normally,Inside length = foot length +0.5~1.5cm
For example,for 27 cm foot length,the size 10 is correct.
if your foot is fat or wide, we suggest you select one size bigger.
If you are not sure, please send a message under your order to tell your foot length and your usual size.
If your foot length is 24.5cm, Please choose size 6.5=39 here.
If your foot length is 25cm, Please choose size 7=40 here.
If your foot length is 25.5cm, Please choose size 8=41 here.
If your foot length is 26cm, Please choose size 8.5=42 here.
If your foot length is 26.5cm, Please choose size 9.5=43 here
If your foot length is 27cm, Please choose size 10=44 here.
Shipping
1.Items will shipped by China Post Airl Mail or HongKong Post Airl Mail or E-packet(only shipped to USA) within 1-5 business days once receipt the payment and please tracking information on the lnternet after 3-10 days after shipment,if you can’t track it or don’t know how to track it,please contact us,we would love to help you solve it asap.
2.Many items are free shipping,but if you need it urgently,you can choose EMS,DHL or other shipping companies but need to pay some extra money.
Return
1.We accept returns and exchanges,if the item you got are defective,please contact us first,we can do refund or resend,we will bear the resending fee.but if these subjective problem(such as you don’t like it or the size don’t fit) you will undertake the return shipping cost.
2.If you want to cancel the order, We will deal with asap , and it usually need 2-5 days to complete a refund.
3. Please don't open dispute when you are not satisfied with the product, please contact us first, any problem, we will try our best to help you solve it asap, please believe us.
Feedback
1.please kindly leave us a positive feedback if you are satisfied with our product or service.We wull be very appreciated that.
2.Please contact us before leaving any negative or neutral feedback,We understand the concerns you might have, please give us one chance to help you solve any problem and try our best to satisfy you.You know that leaving a negative feedback can't slove the problem and bring no benefit to you or us.
