We use true photos to show our products, what you see, what you get.
OUR SERVICE:
Our Working Time: 8:30 AM to 8:30 PM (China HK time) or 12:30AM to 12:30 PM (GTM time)
If you have any question or any special request, do please contact us. we will reply in 24 hours due to the time difference between us.
Shipping:
Attention, Please! we are international seller from China mainland. PLEASE BE PATIENT! We usually offer standard international airmail.It may make about 10 to 25 working days for delivery.
We are not responsible for any custom duty or import tax.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. Before payment, please double check your delivery information: address, name, zip code, phone numbers etc. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images are taken from real item, but may have something like color difference for the light and different batch, especially some model shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Note: For any urgent order or you need combine shipment, please contact us to change the shipping way by Express, we will find the best solution to save your cost.
RETURN & EXCHANGE:
All our items will be checked and packed in good condition before shipping. We will try our best to satisfy all our customers. If for any reason you are not satisfied, you may return the item to us under the original condition within 7 days of receipt for a refund or an exchange. Before return the item, please contact us for the detailed return exchange instruction. We will refund you after receiving the returned items. Buyer will pay for the shipping cost for returning the items.
FEEDBACK:
Your satisfaction and comments are very important to us. If you like our products and service, please take a minute to leave us a positive feedback and 5 stars. We will appreciate it very much. If you are not happy, Please feel free to contact us before leaving a Neutral or Negative feedback, we will try our best to work out the problems.
Thank you for shopping in Caroline Fashion Store, wish you have a good time here! Come again SOON, we update new items everyday!
